Account & Server Management
Using the ServerPrism panel — connecting, files, backups, schedules, sharing access, and managing your subscription.
Connecting to your server and sharing it with friends
Find your server's connection address, share it with friends, and set up a memorable subdomain instead of a raw IP.
Backing up your server: create, restore, and download
Take manual and scheduled backups, restore a previous state, download a copy off-site, and lock important backups so they're never rotated away.
Uploading and managing files with File Manager and SFTP
When to use the built-in File Manager versus an SFTP client, where to find your SFTP credentials, and how to upload large files reliably.
Automating restarts and backups with schedules
Set up automatic daily restarts, scheduled backups, and timed commands using the Schedules tab and a bit of cron syntax.
Giving friends and staff access with sub-users
Invite people to help manage your server with their own login and fine-grained permissions — without sharing your account or exposing billing.
Pausing your server with Cold Storage to save money
Going away for a while? Pause your server to stop paying the full plan price while keeping every file safe, then resume in one click when you're back.
My server won't start — how to diagnose it
A calm, step-by-step way to work out why a server won't boot: read the console, find the first error, and match it to the usual causes.