Giving friends and staff access with sub-users
Invite people to help manage your server with their own login and fine-grained permissions — without sharing your account or exposing billing.
Sub-users let you give friends, co-owners, or staff access to your server without handing over your account. Each person logs in with their own ServerPrism account and only gets the permissions you grant — and they never see your billing or personal details.
Add a sub-user
- Open your server and click the Users (or Sub-Users) tab.
- Click Add User / Invite.
- Enter the person's email address — the one they use (or will use) for their own ServerPrism account.
- Choose which permissions to grant (see below).
- Save. They'll be able to access this one server from their own account.
If they don't have a ServerPrism account yet, they'll be prompted to create one with that email, and the server appears in their dashboard once they do.
Choose permissions carefully
Permissions are grouped by area, so you can hand out exactly as much as you trust each person with:
- Console — view console output and send commands / power actions.
- File Manager — read, edit, upload, and delete files. Powerful; only give it to people you'd trust with the whole server.
- Backups — create, restore, and download backups.
- Startup — change the startup command and variables.
- Databases, Schedules, Network / Allocations, Settings — each toggled independently.
A common setup: give a helper Console + File Manager so they can manage the day-to-day, but leave Settings, Startup, and Users to yourself.
What sub-users can never do
- See or change your billing, invoices, or payment methods.
- Upgrade, downgrade, cancel, or pause the service — those are owner-only.
- Add or remove other sub-users.
- Access your other servers (access is per-server).
Remove or edit access
Back on the Users tab, open a user's menu to edit their permissions or remove them entirely. Removing a sub-user revokes their access immediately.
Tips
- Give the minimum needed. You can always grant more later.
- Removing a sub-user is instant — use it the moment someone should no longer have access.
- Sub-users are ideal for community staff (moderators, builders) who need panel tools but shouldn't touch billing.